GIO car insurance review: cover, features and how it compares

A neutral overview of GIO car insurance in Australia — a long-established brand within a major insurance group — and how it compares for shopping purposes.

Overview

GIO is a long-established Australian car insurance brand within a major Australian insurance group. It offers the standard ladder of car insurance products, distributed direct to consumers via online and phone channels.

Specific cover terms, exclusions and excesses are set out in the GIO PDS for each product.

Who GIO car insurance may suit

  • Drivers wanting a long-established brand with broad personal-lines coverage
  • Customers comfortable with direct distribution (online and phone)
  • Drivers wanting to bundle car insurance with other GIO products

Who it may not suit

  • Drivers chasing the very lowest direct price
  • Customers who specifically want a state-affiliated motoring-club brand
  • Higher-risk drivers who may need a specialist insurer

Cover types offered

GIO typically offers the following cover types. Specific inclusions, exclusions and limits sit in the GIO PDS for each product.

  • Comprehensive car insurance
  • Third party property
  • Third party fire and theft
  • CTP / green slip in eligible states

For background on what each cover type means, see our explainers on comprehensive car insurance and third party car insurance.

Key features

Claims process

Online, app and phone claims options with a national repairer network. Conditions sit in the PDS.

Excess options

Standard and voluntary excess choices with age-based and inexperienced driver excesses commonly applying.

Optional extras

Hire car cover, choice of repairer, no-claim bonus protection and roadside-style assistance commonly available.

Digital experience

Online account and app for policy management and claims.

Pricing positioning

GIO sits in the mid-market on direct pricing — not typically a budget brand, not a luxury one either. Quote competitiveness varies meaningfully by profile.

For more on what shapes premiums in general, see our pages on car insurance cost and lowering your premium.

Pros and cons

Pros
  • Long-established Australian brand
  • Multiple ways to engage (online, app, phone)
  • Standard set of optional extras
  • Bundling options across personal lines
Cons
  • Not consistently the cheapest direct option
  • Limited differentiation in marketing positioning vs sibling brands
  • Optional extras can add up

How GIO compares with other Australian insurers

GIO is worth comparing against Suncorp, AAMI, NRMA, Allianz and budget brands. Despite being part of the same group as some of those, GIO quotes can still differ meaningfully.

Frequently asked questions

Compare your options

The cleanest way to test whether GIO is competitive for you is to quote it alongside a couple of other insurers using identical inputs. The pages below cover both the comparison framework and the quote process.

CoverScout may receive a commission or referral fee when you click through or apply for certain products. This does not change the price you pay. Our guides are written to help users compare options, but we may not compare every provider in the market.

General information only. CoverScout does not provide personal financial advice.